1. RECEIVE BOOKING REQUEST FROM CUSTOMERS
When receiving Booking Request from customers, it is necessary to know the following basic information:
What is an export item?
Weight of goods?
What type of container should I book?
Port of departure (POL)?
Port of destination (POD)?
Train date (ETD)?
2. SEND BOOKING REQUEST TO THE BOOM
* Note: Each carrier will have different way of sending Booking Request ”
Email to the shipping line's booking department
Submit booking information on the shipping company website
3. SEND BOOKING CONFIRMATION TO CUSTOMERS
In the mail to the warehouse report, Customer should remind Customer to confirm early packing plan if Customer has not yet sent it
When there is a packing plan, NV documents will coordinate with the trucking department of the company to arrange the truck to get the empty container for packing.
4. CUSTOMERS SEND SI AND VGM TO MAKE BL
Should ask customers what type of BL (Original BL or Surrendered BL)
5. UP TO CUSTOMS DECLARATION SHEET
There are two cases:
The company that submits a declaration to the customer will require the customer to send the following basic documents: Contract, Invoice, Packing List and Booking Confirmation of the shipping company sent.
6. SHIP SEND DRAFT BL
Check the information on Draft BL and send it to customers to confirm whether Draft BL is necessary. If there is any modification, it is necessary to make the corrections to the revised line as prescribed by the shipping company (usually shown in BC).
7. SHIP SEND DEBIT NOTE
After having Draft BL, you should send email to the accounting department of the shipping company to request to send Debit Note soon to pay if it is prepaid freight (Freight prepaid).
8. SHIP ISSUING BL
If the customer takes the original BL, the shipping company will issue the BL on the date of departure (ETD).
If the customer takes BL Surrendered, normally after receiving the payment, the carrier will surrendered BL
9. SEND DOCUMENTS TO AGENT (IF ANY)
Only when issuing House BL to customers will they send documents to the agent to follow up the shipment at the port of destination
Documents sent to the agent including House BL, Master BL and Debit Note if the payment is for postpaid fees (Freight Collect)